What you can expect

Our care support staff have a very important and rewarding role.

You will be supporting individuals with intellectual/learning disabilities, autism, mental health needs who may also display behaviours to support their communication. Your role will be to support them to live a positive, healthy, safe and fulfilling quality of life that promotes social inclusion, physical and mental well-being, and you will help them reach for goals of realistic independence.

We champion the least restrictive environment possible that provides not only a safe, secure and healthy model of care, but that also values every interaction as a therapeutic opportunity.

You will be committed to pro-social modelling to help our service users take on the principles of leading a positive life by addressing challenging and/or offending behaviour.

A challenging yet rewarding role

Working in our services will be a challenge at times, however we will support you to meet those challenges in a way that enables you to make a positive difference in the lives of the individuals you care for. Seeing the positive outcomes for the people you support will be hugely rewarding.

We have an extensive programme of training that includes specialist training on a range of topics as well as the mandatory training requirements.

You are absolutely key to the culture and approach in the service you work in.

If we can learn anything from the horrendous abuse that occurred at Winterbourne View it has got to be that staff must have the right attributes and attitudes towards the people they are providing care for, and that any negative, punitive or abusive behaviour or attitude must not be accepted.

We want to provide transparent care. As a staff member you will be responsible for setting the standards for other staff members, for bringing any negative aspects of care to our attention and championing the dignity and respect for individuals you work with. We will ensure you have proper supervision and training to guide your practice and grow in your abilities.

You will need to be calm under pressure and motivated to work with individuals who may use behaviours to support their communication.

While we are looking for people with experience of working with individuals with intellectual/learning disabilities, autism and who may use behaviours to support their communication, we are also aware that some staff may come from a variety of backgrounds. As such, you may demonstrate qualities such as enthusiasm, great communication skills, the ability to build good and appropriate relationships with the people who use our service, and work well in a team.

Experience of working in the social care sector is therefore not always an essential factor as your own life experiences can provide you with the skills and the qualities to become a good care worker. We will take all of these factors into account when we consider your application.